Privacy Policy

Effective Date: 7/31/2026

1. Introduction

Hybrid Technology Digital Solutions ("HTDS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hybrid-tech.in), use our AI Agent services (agents.hybrid-tech.in), or engage with us for IT and security solutions. This policy complies with applicable data protection laws, including India's Digital Personal Data Protection (DPDP) Act.

2. Information We Collect

We collect personally identifiable information (PII) and non-personal data when you interact with us, including:

  • Contact Information: Name, email address, phone number, and company name when you request a free IT audit or contact us.
  • Technical Data: IP address, browser type, device information, and usage patterns collected automatically via analytics tools.
  • Service Data: Information required to provide IT infrastructure, security installations, and AMC services.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, operate, and maintain our IT services and website.
  • To respond to inquiries and deliver requested IT audits and quotes.
  • To communicate with you about service updates, technical support, and billing.
  • To analyze website usage and improve our digital offerings.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third parties strictly for business operations, including:

  • Service Providers: Tools we use for email communication, CRM, and website analytics.
  • Legal Requirements: When mandated by law or to protect our legal rights.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@hybrid-tech.in

Phone: +91 9920873647

Address: Office No 5, Thelma Apt, Yashwant Nagar, Vakola Pipeline, Santacruz East, Mumbai – 400055